Welfare Reform Bill

Amendment 150 150: After Clause 24, insert the following new Clause— "Claimants’ charter (1) Regulations under this section shall make provision for a claimants’ charter to set out the rights and duties of claimants under the provisions of this Act. (2) This charter shall apply to all functions exercised by the Secretary of State under the provisions of this Act, including those contracted out under section 23 of this Act. (3) Regulations may provide for benefit claimants to have complaints against providers of employment services investigated by an employment services ombudsman in accordance with a scheme approved by the Secretary of State."