It is, and the hospital in question is a long way from the areas of greatest need in my constituency. People from that area need to take three different buses to get to the hospital, and that is unacceptable for people on limited means and who are not very well.
The problem will be worsened by the expected reconfiguration, because the accident and emergency department at Queen Mary's hospital in Sidcup is likely to close, and that is the one that serves the Cray Valley, the area with the least good health in my constituency. I recently went to a meeting about health problems in the Cray Valley area, convened by Mr. Harold Barker, a well respected local resident, and there was clear concern expressed about this issue. I ask the Minister to ensure that when the reconfiguration occurs, proper consideration is given to the need for people in that area to have good access to other accident and emergency departments. If their nearest accident and emergency centre is closed down, they will have to travel much further. There are other aspects to health issues in the Cray Valley, and I noted that at the meeting the primary care trust gave an undertaking that it will report back to the neighbourhood group by July on what is happening. The area certainly needs extra health care provision.
The third issue is cleanliness, and the situation is patchy. I get differing reports—some good, some very worrying—about attitudes to cleanliness in hospitals, some of which are reported to be casual, uninformed and poor. The hospital group does not have an especially good record on MRSA or clostridium difficile, and that is part of the problem.
Fourthly, the medical side of the matter—whether people will be properly treated—is a fundamental issue, but I do not want to comment on that in this debate. We will have to look at that after the reconfiguration and after the trust has done what it thinks necessary to improve the situation.
Finally, I want to say something about consultation with the local health community, by which I mean the relevant scrutiny committee of Bromley council, the Local Involvement Network—LINk—which is the public side of the trust's board meetings, and the dissemination of information to the public either directly or through the local press. The new huge trust has three LINks to deal with, so it is becoming a more complicated issue. Public involvement went badly wrong under the previous management of the trust. In particular, the consultation on the future of Orpington hospital was badly handled, as was the issue of the future of Global house. It is an administrative building owned by the PCT, but the Bromley Hospitals NHS Trust paid a fee for its administration staff to use it. The poor handling of those issues created suspicions among those interested in health matters locally, but that could have been avoided by more openness.
In addition to the poor handling by old management, the new management have not got off to a good start in relation to statutory consultation. The LINk is a statutory body, and individuals who represent it have a right to be heard in the public section of board meetings. That did not appear to be properly understood at the recent board meeting of the trust. The LINk representatives were not treated with the respect that their position deserves. Not only that, but the board has failed to produce papers and agendas with sufficient time for them to be absorbed and understood by attendees. As we all know, the NHS is full of jargon and some of the papers are incomprehensible unless one has time to work them out. It is incumbent on management to give those who want to understand the time to work out what the reports say. In that respect, I draw the attention of the management to the NHS code of practice on openness and the code of conduct for NHS boards. I hope that the board will read, learn and inwardly digest—as we used to say at primary school—those documents, because I will hold it to account on its adherence to them. I hope that the Government will do the same.
Leaving those issues aside, the management of the huge new trust are also new. They may have stumbled in their consultations to begin with, but they should be given a chance. It is important not to hark back to the past, but to look to the future and how we can improve patient care in Bromley and adjoining boroughs. It is also important to look at the results of health care, rather than the process. We can spend too much time worrying about whether processes have been adhered to: it is important that people are treated properly and get well soon.
Last week I attended a seminar on NHS management. There is concern that, although many people want to become managers in the NHS, they are often put off by the stressful situation inherent in those jobs. NHS managers today have a plethora of targets compared with similar private sector jobs. They are subject to scrutiny by this House and other politicians. There is also often huge opposition to change—even necessary change—and that is not always responsibly conducted.
The South London HealthCare NHS Trust has an opportunity to plot a new way forward for the benefit of my constituents. I hope that the Secretary of State will monitor the situation closely: it is imperative that he does so.
Whitsun Adjournment
Proceeding contribution from
Lord Horam
(Conservative)
in the House of Commons on Thursday, 21 May 2009.
It occurred during Adjournment debate on Whitsun Adjournment.
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492 c1663-4 
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2008-09
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