Sustainable Railways

I can tell the hon. Lady that the franchises currently in operation are already delivering benefits for passengers. We hope to improve on that in the coming seven years as we accommodate a massive increase in demand—180 million more people are to travel by rail every year. Of course, as we go forward, we want to make sure that passenger concerns are right at the heart of the franchising process. That is why I intend to make sure that Passenger Focus has more input in specifying the franchises in future.