UK Parliament / Open data

Welfare Reform Bill

It may be easier if I add to those two contributions. The relationship between the customer and the personal adviser will be absolutely vital, and it may well be that the individual in the contracted organisation will not be appropriate for a particular customer. On that point, there is likely to be a much better relationship with an individual customer who suffers from, say, mental health or stroke problems or whatever if the contract goes to someone with specialist knowledge, as we have said before. That is likely to come from the not-for-profit sector and not from the big commercial firms which have been mentioned. I do not know whether the Minister wants me to stop there but I also have questions about the contracts.
Type
Proceeding contribution
Reference
689 c246GC 
Session
2006-07
Chamber / Committee
House of Lords Grand Committee
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