It may be easier if I add to those two contributions. The relationship between the customer and the personal adviser will be absolutely vital, and it may well be that the individual in the contracted organisation will not be appropriate for a particular customer. On that point, there is likely to be a much better relationship with an individual customer who suffers from, say, mental health or stroke problems or whatever if the contract goes to someone with specialist knowledge, as we have said before. That is likely to come from the not-for-profit sector and not from the big commercial firms which have been mentioned. I do not know whether the Minister wants me to stop there but I also have questions about the contracts.
Welfare Reform Bill
Proceeding contribution from
Lord Skelmersdale
(Conservative)
in the House of Lords on Thursday, 1 March 2007.
It occurred during Debate on bills
and
Committee proceeding on Welfare Reform Bill.
Type
Proceeding contribution
Reference
689 c246GC 
Session
2006-07
Chamber / Committee
House of Lords Grand Committee
Subjects
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Timestamp
2023-12-15 12:48:58 +0000
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