Train Services (Maidenhead and Twyford)

My hon. Friend pre-empts my further comments. First Great Western’s performance has been below the national level. In the latest period for which figures are available, only 84 per cent. of FGW trains ran on time, as measured by the PPM. Statistics tell only part of the story, however. What really matters is the experience for each passenger undertaking a journey, so I take on board the personal testimonies of constituents that the right hon. Member for Maidenhead shared with the House. That is why it is important that concerted action is taken by all the parties involved to improve performance.