Consumers, Estate Agents and Redress Bill [HL]

I shall not repeat the comments I made in speaking to whether the clause stand part but merely say that those concerns are there. I ask the Minister to elucidate further on the position for business customers under the new arrangements. Postwatch has been particularly active recently on one issue that has concerned a lot of small and medium-sized enterprises. That of course is the new PIP introduction—pricing in proportion to the size of your mail—which has affected a lot of enterprises. What assurances can the Minister give to business customers about their essential postal services? In this great day of the internet, people think that so much business is done by e-mail, as indeed it is, but an awful lot of businesses still rely very heavily on postal services for one reason or another.