NHS Redress Bill [Lords]

I want to explore that with the hon. Gentleman in Committee, but if we want a change of culture in the NHS and if we really want it to respond differently when confronted with a poor patient experience, it must be right that the NHS can make its own response to take ownership of the situation. It must be right for the NHS to understand what is going on. The service is perfectly capable of establishing and presenting the facts. That is what it does already, but we can ensure that does it even better. Patients will retain the ability to take their claims to the courts through an independent legal process. That has not been signed away by the scheme. The hon. Gentleman, and others who have used the phrase, are wrong to say that the NHS is judge and jury. That is patently not the case.