NHS Redress Bill [HL]

My Lords, I thank the Minister for the clarity he has added, which is now on the record. I did not find all his answers compelling and I do not believe that there is yet sufficient clarity about the power of individuals to trigger this scheme. I take entirely his optimistic view that scheme members, principally trusts, will be only too ready and willing actively to trigger things on behalf of people whom they feel come within it. What if they do not? That is the still-unanswered question. What is the power of an individual and how will he know that he has the power to trigger this scheme? I did not find the Minister’s answer that there may be other circumstances, or indeed that there may be circumstances when it was not appropriate to commence this scheme, compelling for not setting out the simple fact that this scheme is available for individuals to trigger. When this comes to work in practice, just like in complaints procedures now, there has to be an understanding of where it fits within the range of different ways of addressing the question of redress. I welcome what light the Minister has shared on the matter, but suggest that there is more yet to come. At this stage, I beg leave to withdraw the amendment. Amendment, by leave, withdrawn.